At HOX I, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://hoxihomefurnishing.com/and make purchases from our online store. Please read this policy carefully to understand how we handle your personal information.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
When you visit our website, purchase products, or engage with us in other ways, we may collect the following types of information:
a) Personal Information
This includes any details that can identify you personally, such as:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (credit/debit card details, PayPal account, etc.)
- Order history
b) Non-Personal Information
We may also collect non-personally identifiable information such as:
- Browser type and version
- Device type
- IP address
- Pages viewed and interaction with the website
- Time and date of visits
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations, shipping updates, and handling returns or exchanges.
- Customer Service: To respond to your inquiries and provide customer support.
- Personalization: To personalize your shopping experience on our website by showing products that match your preferences.
- Marketing and Promotions: With your consent, we may use your email to send you promotions, offers, and updates about new products and services. You can opt-out of these emails at any time.
- Website Improvement: To analyze and improve the functionality, content, and design of our website.
- Legal Compliance: To comply with legal obligations and protect the rights, property, and safety of our customers and our business.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to:
- Recognize your preferences
- Track your shopping cart and purchases
- Collect website usage data to improve the site’s functionality
You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use some features of our website
4. How We Protect Your Information
We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, secure payment gateways, and access controls, to protect your data.
While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party companies that assist us in operating our website and conducting business (e.g., payment processors, shipping companies). These service providers are obligated to use your information solely for the purpose of providing services to us.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process, or if we believe such disclosure is necessary to protect our rights or comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct your personal information if it is inaccurate or incomplete.
- Deletion: Request that we delete your personal information, subject to certain legal limitations.
- Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any email we send or by contacting us directly.
To exercise any of these rights, please contact us at hoxifashionindustries@gmail.com or +91-9720536614.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or the way we handle your personal information, please feel free to contact us at:
- Email: hoxifashionindustries@gmail.com
- Phone: +91-9720536614
- Address: Shri Rampur Jagdishpur Dineshpur U S Nagar , Uttarakhand, Pin 263160 India
Thank you for shopping with HOX I. Your privacy is important to us, and we are committed to safeguarding your personal information.